News

Retail and Fraud Prevention: What are the Best Tactics?

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It’s not just the dollars you lose through fraud, but what it can cost your accuracy down the road. And there’s no better arbiter of your fiscal accuracy than the tax man.   Online retailers are always laboring under the notion that they must stay on the lookout for services that have divined a better way to build a fraud prevention engine. But like every competitive conceit, fraudsters make it their job to stay a step ahead of the latest technology and vetting processes. Ergo, most fraud prevention engines are dated, if not obsolete, by implementation.  

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The Challenges with Frankenstein Retail Technology

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“Customers have long stopped thinking about channels. They don't differentiate experience by online, mobile, social, or store — they have a holistic view of the brand and demand a consistent and seamless experience whenever, wherever, and with whomever they interact.”1

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Predictable March Madness: How to Pick a Winning Omnichannel Strategy

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March Madness is upon us, and NCAA fans everywhere are filling out their brackets using math, science, superstition, or pure hope. I’ve seen some people pick teams based on jersey color or coolness of the school name (Gonzaga, anyone?). And while Kibo may not have the formula to selecting a winning March Madness bracket, we do have the insider secrets to a winning omnichannel fulfillment strategy.

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Three Ways to Provide Hassle-Free Customer Experiences

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It takes a strong commerce game to attract, engage, and entice customers to keep coming back. Customers can be fickle creatures, ready to move to a different retailer or branded manufacturer for any reason. One negative customer experience can really hurt a retailer and studies have shown that to make up for one unresolved negative experience, it takes 12 positive experiences.1    

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Critical 5 Technologies Reshaping the Shopping Experience

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Retail technology continues to evolve at an astonishing pace. With innovation after innovation appearing on the market at mind-numbing speed, retailers and brand manufacturers are faced with the difficult decision of deciding which technologies will have the greatest impact across the enterprise – and on the bottom line – in the year ahead. What are the top five technologies slated to make the most significant impact over the next year? According to RIS News, the five technologies to watch are: Technology No. 1: Leveraging Social Media

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10 Reasons You Can’t Miss the Kibo 2016 Summit

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The Kibo 2016 Summit is rapidly approaching! A must-attend event for all Kibo customers, our annual Summit on March 22-24, 2016 features three full days of networking, education, insight and inspiration. For those customers who have yet to experience our annual Summit, below is a short list of the exciting events in store for our VIP attendees. In no particular order, here are the top 10 reasons you can’t miss the Kibo 2016 Summit:
  1. Gain a greater understanding of the newly formed company, Kibo, and what opportunities this strategic merger can offer your business.

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